CVS Health deduction codes and dispute resources.
CVS Health logistics deduction codes and supplier routing resources.
Find a code fast.
Use the search box to filter the public index. Every code page includes a plain-English explanation, evidence considerations and source trail.
| Code | Public label | Category | Status |
|---|---|---|---|
| BOL | BOL Failures | Freight | Verify |
| DET | Carrier detention / per diem | Freight | Verify |
| IWP | Incorrect web portal entry | Freight | Verify |
| NWP | Failure to use CVS Transportation Web Portal | Compliance | Verify |
| PPV | Unauthorized prepaid freight handling cost | Freight | Verify |
| RECON | Reconsignment Charge | Freight | Verify |
| RDL | Redelivery Charge | Freight | Verify |
| RWK | Rework Charge | Freight | Verify |
| STP | Stop-off Charge | Freight | Verify |
| STO | Storage Charge | Freight | Verify |
| SRV | Required services omitted / unnecessary services added | Freight | Verify |
| TONU | Truck Ordered Not Used | Freight | Verify |
| XTRA | Unauthorized extra freight handling costs | Freight | Verify |
Primary public research source: view source. CertaRelay does not claim this public list supersedes the retailer's current portal or supplier documentation.
Code recognition is only the first step.
The real recovery question is whether the charge matches the underlying transaction, agreement and supporting evidence.
Transaction match
Find the invoice, PO, shipment, promotion or other transaction tied to the deduction.
Evidence strength
Determine whether the documentation actually supports the position you would submit.
Timing
Verify the current retailer deadline before spending time on a claim.
Find the deductions worth recovering.
Start with a historical deduction or remittance export. CertaRelay investigates the data, builds the evidence, and manages recovery.