Guides

Retail deduction recovery guides for CPG finance teams.

Plain-English resources for understanding deductions, building evidence and deciding what to investigate before a claim expires.

Understand the code, amount, invoice reference and supporting records before deciding what to do.

Browse the public code index and common shortage, pricing, freight and compliance categories.

See common ASN, on-time, prep, shortage and allowance categories.

Search Target reason codes and evidence considerations.

Review pricing, shortage, promotion and pickup allowance codes.

Review shortages, MCBs, service levels and distributor-specific deductions.

Find the deductions worth recovering.

Start with a historical deduction or remittance export. CertaRelay investigates the data, builds the evidence, and manages recovery.