Recovery without another software implementation.
CertaRelay is a managed service. You do not need to buy another platform, train another team, or create a new daily reconciliation queue.
Analyze
Review deduction and remittance data across the retailers and distributors you sell through.
Validate
Compare deductions to invoices, POs, shipment records, promotions, contracts and available backup.
Prioritize
Focus effort on opportunities with the strongest evidence and the most meaningful recovery value.
Build
Assemble the claim documentation and narrative required for the applicable process.
Submit
Claims are handled through the applicable retailer or distributor process under agreed recovery criteria.
Follow through
Track responses, requests, denials and escalations through resolution. You hear about the exceptions that genuinely require your input.
Your team stays informed without becoming the claims department.
We recommend agreeing in advance on the types and thresholds of claims CertaRelay can handle. That lets us move quickly on routine, well-supported opportunities while escalating ambiguous or unusual cases.
Low-friction
No approval request for every small deduction. Routine claims follow the agreed rules of engagement.
Controlled
You retain visibility and can set dollar, retailer, claim-type or evidence thresholds for escalation.
Auditable
Every claim has a documented basis: what was deducted, why it appears questionable, what evidence supports it and what happened next.
Find the deductions worth recovering.
Start with a historical deduction or remittance export. CertaRelay investigates the data, builds the evidence, and manages recovery.